Efficient, experience-driven, proactive and resilient solutions and support services

Open

TED (EU)

All open tenders in Belgium

European Commission, DG DIGIT - Digital Services

Belgium

11 Nov 2026

Description

The subject of this call for tenders is the service portfolio related to the European Commission’s Digital Workplace (DWP) and its customers and users, ensuring the provision of efficient, end-user experience driven, proactive and resilient solutions and support services. The procedure aims to ensure the operational continuity while driving progress through the adoption of latest technologies aligning to the evolving business objectives of the European Commission, targeting the services falling within the scope of the current framework contract DI-07810, awarded under Lot 1 of the open call for tenders DIGIT/A3/PO/2018/015 EUSS-SM and expiring in June 2027. The service portfolio covers Digital Workplace support services, device lifecycle management, endpoint management and technical (backend) services ranging from support activities and operations to related engineering activities. The procedure will contain one lot to ensure full end-to-end delivery and maximized quality of service in a modern managed services approach.

The record

As published. The notice text stays with the publisher.

Buyer

European Commission, DG DIGIT - Digital Services

Country

Belgium

Regions (NUTS)

anyw-eea

Category

IT services · IT services, consulting and software development72000000

Deadline

11 Nov 2026

Published

14 Oct 2026

Languages

English

Source

TED (EU) · 712183-2026

Full notice and tender documentsTender documents

How to bid

Procedure

Open - anyone may submit a tender

Submit your tender at

https://webgate.ec.europa.eu/digit/opsys/esubmission?cftUuid=41ca3c4f-8cc1-4510-8209-8b8059fdaebc

Submission language

BUL, CES, DAN, DEU, ELL, ENG, SPA, EST, FIN, FRA, GLE, HRV, HUN, ITA, LIT, LAV, MLT, NLD, POL, POR, RON, SLK, SLV, SWE

Electronic submission

Required

Tender documents

Freely available

How the award is decided

Please consult the procurement documents.

Tenders opened

2026-11-16+01:00

Contract terms

Type of contract

Services

Place of performance

anyw-eea

Duration

84 months

Your tender must stay valid for

9 months

Framework agreement

Yes, without reopening competition

Dynamic purchasing system

No

EU funded

Yes

Contact the buyer

Email

DIGIT-PROCUREMENT-PROSERV@ec.europa.eu

Phone

+32 2 299 11 11

Address

Rue de la Loi 107, B-1000, Brussels

Website

https://ec.europa.eu/info/departments/informatics_en

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Notice data is reused from official sources: Tenders Electronic Daily (TED), published by the Publications Office of the European Union under Commission Decision 2011/833/EU; oeffentlichevergabe.de and TenderNed, published under CC0; BOAMP, published under the Licence Ouverte 2.0; Find a Tender, published under the Open Government Licence v3; and e-Zamówienia, the Plataforma de Contratación del Sector Público and the Piattaforma di Pubblicità a Valore Legale published by ANAC, Doffin and Hilma, published by their national authorities. Each notice links to the original, which is the version that governs.

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