Student PCs

Procedure

Open - anyone may submit a tender

Submit your tender at

https://hyyr.no/procurement/cmtznpkhx000004l03md1c22i

Submission language

NOR

Electronic submission

Required

Tender documents

Freely available

Award criteria

Portal system, Quality of service, Price, Climate and environment

How the award is decided

Portal system: The contracting authority will emphasise to what degree the tenderer ́s portal facilitates for a good effective, transparent and user friendly management of cases connected to pupil PCs. Particular emphasis will be put on: • Clear and structured communication in the cases, with clear responsibility and follow-up. • The entrage receives confirmation and ongoing status updates • Good and updated overview of the status of own cases. • Appropriate filtering and search (at least on status and case type) • User friendliness, including intuitive build-up and adaptation for non-technical users. • Accessibility, including support for use on different devices (mobile adaptation) • Option for an overview, reporting and extraction of relevant data., Handling quality deviations: Based on responses to case 1, the contracting authority will assess the tenderer's ability to handle major quality deviations in deliveries, including systematic errors that affect multiple units. The contracting authority will evaluate capacity and implementation ability connected to the identification, handling, improvement/replacement, communication and prevention of deviations. Insurance: Based on responses to case 2, the contracting authority will assess: • To what degree the offered system ensures quick and predictable handling of cases • How insurance cases are handled in order to minimise administrative work at the contracting authority. • Degree of traceability, documentation and verifiability in the case handling. Repair: Based on responses to case 3, the contracting authority will assess the tenderer's ability to ensure quick and effective handling of repair cases so that students maintain continual access to functioning equipment. Support: The contracting authority will assess to what degree the tenderer ́s user support apparatus ensures competent, available and effective handling of enquiries connected to the delivery. Particular emphasis will be put on: • Competence and experience of contact persons (documented by CVs). • Availability and organisation of permanent contact persons on the contract. • Appropriate and user friendly support channels • Clear distribution of responsibility in support and delivery processes • Clear and efficient escalation routines • Ability to deliver a predictable response time for enquiries., Prices are to be filled in in annexes. All yellow fields must be filled in. The prices shall include all costs for deliveries in accordance with the requirement specifications and the tender, including additional services such as the portal system, freight, customs, invoice fees, fees and duties., The contracting authority ́s assessment in this procurement is that it is clear that the climate and environmental requirements in the requirement specifications will have a better climate and environmental effect than the award criteria. The climate and environmental impact of the procurement is assessed to come from: 1. Production and use of PCs 2. Transport 3. Waste Lifetime of the battery, repair possibilities, guarantee on products, robustness, environmental labelling and compliance of Norwegian and European rules on climate and environmentally friendly products are required. By setting these requirements, the need for production of PCs, as well as reducing the climate and environmental impact of production and use of the delivered PCs. Euro standards are required for heavy vehicles and zero emissions for light vehicles. By setting these requirements, climate gas emissions are reduced by transport. There are requirements that ensure that materials in the products and packaging can be recycled. By setting these requirements, the climate and environmental impact is reduced from waste. The pupils keep their PCs at the end of their schooling. This ensures that the PCs are used out their lifetime that reduces the need for pupils to procure a new PC and the background is that disposals cannot be set, etc. This is also the background for the contracting authority not having a need to set further lifetime requirements. The requirements are on a high level as regards what the market can deliver. Having the award criteria on the same conditions risks that a tenderer who has poorer attainment wins the competition on the basis of the other award criteria. The Contracting Authority uses, on this basis, the Public Procurements Act § 5b second paragraph, the third period.

Type of contract

Supplies

Place of performance

NO020

Duration

48 months

Your tender must stay valid for

45 days

Framework agreement

Yes, with competition reopened for each call-off

Dynamic purchasing system

No

EU funded

No

Maximum renewals

2

Legal basis

32014L0024

Email

post@innlandetfylke.no

Phone

+47 62 00 08 80

Address

Parkgata 64, 2317, Hamar

Contact point

Innlandet fylkeskommune