Customer Survey Research Partner
United Kingdom (Find a Tender)
Peabody Trust
the United Kingdom
£2m
9 Nov 2026
Description
Services Peabody is seeking to appoint a customer research partner through the Government Commercial Dynamic Purchasing System (DPS) RM6216 – Research and Insights to deliver customer feedback and perception research services. The successful provider will be responsible for delivering Peabody's annual Tenant Satisfaction Measures (TSM) Overall Customer Satisfaction Survey and a programme of monthly transactional surveys across key service areas. The TSM survey is a regulatory requirement and must be conducted in accordance with the methodology and requirements prescribed by the Regulator of Social Housing. For more information about this opportunity, please visit the eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Research-and-development-services-and-related-consultancy-services./RHV7H655NU To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/RHV7H655NU
The record
As published. The notice text stays with the publisher.
Buyer
Country
the United Kingdom
Category
Research and development services and related consultancy services · Research and development services · Business services: law, marketing, printing, security73000000, 73100000, 73110000, 73210000, 79311000, 79311210, 79311300
Contract value
£2m
Deadline
9 Nov 2026
Published
12 Oct 2026
Languages
English
Source
United Kingdom (Find a Tender) · 096300-2026
How to bid
Procedure
Open - anyone may submit a tender
Award criteria
Quality, Presentations, Social Value, Price
Download tender documents
https://www.find-tender.service.gov.uk/Notice/096300-2026
Contract terms
Type of contract
Services
Contract starts
2027-04-01T00:00:00+01:00
Contract ends
2030-03-31T23:59:59+00:00
Legal basis
2023/54
Contact the buyer
Anouska.Herman@peabody.org.uk
Address
45, 45 Westminster Bridge Road, SE1 7JB, London
Contact point
Anouska Herman
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